Shipping policy

MIYOREI Shipping Policy

Last updated: October 30, 2026

Free shipping on every order, with no minimum.

We currently ship within the United States only.

Orders are processed within 1–3 business days (Monday to Friday, excluding US public holidays).
Orders placed on a weekend or holiday are processed the next business day.

After your order ships, delivery takes 6–10 business days.
In total, most orders arrive 7–13 business days after you order.
Your order ships from our overseas partner, which is why delivery takes longer than a domestic order. We’d rather tell you now than surprise you later.

Every order comes with a tracking number. We’ll email it to you as soon as your order ships.
Please allow up to 48 hours for tracking to start updating.
Tracking can pause for a few days while your package travels to the US and clears customs. That’s normal, and your package is still on its way.

During holidays and sales events, processing and delivery can take a few days longer.
For Christmas, please order by December 1. We can’t guarantee delivery before Christmas for orders placed after that date.

Please double-check your address at checkout.
Need to change it? Email us within 12 hours of ordering. Once your order ships, we can’t change the address.

Late: if your order hasn’t arrived 15 business days after it shipped, email us and we’ll track it down. If it’s lost, we’ll send a replacement or refund you.
Marked delivered but not received: check around your door and mailbox and with your neighbors, and give it 48 hours, because carriers sometimes mark packages delivered early. Then email us and we’ll help.
Damaged or wrong item: email us within 14 days of delivery with a photo, and we’ll send a replacement or refund you. See our Refund & Return Policy for details.

MIYOREI · miyorei.official@gmail.com